store policies

policies and frequently asked questions for the southern loom

 

TERMS AND CONDITIONS:

By purchasing a rug from The Southern Loom you are agreeing to the terms and conditions below:

CONDITION OF RUGS:

All of the rugs sold on The Southern Loom are of vintage and antique condition, which means that it is a rug that is pre-owned.  Things such as wear, some discoloration and imperfections are all considered normal and not defects. All rugs are professionally cleaned before being sold.

  

PHOTOGRAPHS:

All rugs are photographed in natural lighting with out the use of filters. I try to capture the true nature of each rug. Please know that the colors of the rugs may vary depending on what screen you are viewing them from. 

**Please note: Natural lighting plays a big part in the appearance of a rug in a home or staged setting. If natural lighting is absent it is very possible the colors of the rug will appear darker or different than pictured on my website. 

 

RETURN POLICY:

 

ALL SALES FINAL

 

  

CLEANING YOUR VINTAGE RUGS AT HOME:

You can spot clean your rug at home using a mild soap and a soft brush. I do not recommend placing your rug in a washing machine. Shake your rug out once every couple of months. You can use the suction of your vacuum with out the rotating brush. 

 

RUG PADS:

I recommend for the preservation of your rug and to keep it from moving around your floor to use a rug pad. Amazon carries several good brands of rug pads. You can also buy a larger rug pad and cut it down to your needed size if you do not see your specific size.

 

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